HOW DO I FIND OUT PRICING AND RESERVE ITEMS?

Search through our inventory and add items that you are interested in to your wishlist. From there, send it our way! We will check on the the availability and send you a quote ASAP. If you’d like to turn your quote into a reservation, we require a 50% non-refundable deposit to hold the items for your date.

HOW LONG CAN I KEEP AN ITEM FOR?

Our rental rates are based on one-day rentals, but include day before pick up (or delivery) and day after drop off (or retrieval)…so essentially a three-day period. Note we are flexible. If picking up a day earlier would help, we are happy to accommodate.

HOW MUCH FOR A DELIVERY IN BIG SUR?

We will provide a custom delivery quote based upon the size of the order, complexity, and distance from our location in Big Sur. The Fee includes delivery and return pick-up of washed an packed items. Our normal delivery/pick-up times are 9am-5pm, Monday through Saturday. We can also provide after hours or late night pick-up, Sunday pickup and a cleanup strike if needed, for an additional charge.

IF I DON’T WANT DELIVERY, CAN I JUST PICK UP MY ITEMS MYSELF?

Sure, depending on your rental order and vehicle of transport, we will absolutely consider a pick-up/drop off order.

HOW FAR DO YOU DELIVER?

We can deliver throughout the state of California. Cost will vary based on how much you’ve rented and where your event is. Typically there will be a mileage fee of $1 a mile outside of Big Sur, plus an hourly delivery driver charge and flat rate truck rental fee. For events over 3 hours drive, we require lodging for the delivery driver.

DO YOU HAVE A MINIMUM RENTAL AMOUNT?

We have a minimum rental amount of $500 for delivery service. We do not have a minimum rental for you to pick up and return the items yourself. Not all rental items (like the redwood tables and larger upholstered pieces) are available for pick-up.

WHAT DO I DEPOSIT TO RESERVE ITEMS?

We accept a 50% deposit to reserve all items in the form of credit card or check. You must sign our contract and provide us with a credit card for damages.

WHEN DO I PAY MY REMAINING BALANCE?

5 days prior to your event, the final balance is due.

CAN I CHANGE MY ORDER AFTER SIGNING THE CONTRACT?

Yes, you have up until 5 days before the event to make any changes you need assuming any additional add-ons are available. Additional deposits may apply.

DO YOU HAVE A CANCELLATION POLICY?

We understand things come up making you unable to follow through with your rental contract. We honor full refunds if you decide to cancel at least 60 days before your event. If within 60-30 days, we retain 50% of the deposit. If 29 days until the event, we retain entire deposit.

OOPS, I BROKE IT

Accidents happen. For our furniture and non-tabletop items, we first try to fix and clean ourselves. If the item is beyond repair and needs to be removed from inventory, you are responsible for the actual replacement cost which can vary on each individual piece. For all other items returned damaged or missing, you are responsible for the replacement fee which varies depending on the actual item cost. A rule of thumb is that most replacement fees are 5 times the rental cost.

DO YOU OFFER AN HOURLY RENTAL RATE?

Sure do! This is a great option for photographers or others needing our items for less than five hours. Please make note, delivery is not available to those needing hourly rentals.

WHAT ABOUT A WEEKLY RENTAL RATE?

Yes, we do. This is a great option for movie sets, home staging, pop-up shops, window displays, or what have you.

I DON’T SEE WHAT I’M LOOKING FOR

We love the thrill of the hunt. If you’re looking for something we don’t have, but would love to have it in our inventory… give us a shot! Chances are we’ll find just what you were looking for! We will need ample time to search, however. We offer a 60/40 purchase rate. You pay 60%, we pay 40%, we source it, buy it, bill you. Then you get to use it, and we get to keep it. This is actually pretty economical most of the time! Imagine you want a certain pillow color that we don’t carry and we purchase the pillows for you and they cost $20 each, your price is only $12 a pillow.

I LOVE D.I.Y. DETAILS BUT JUST DON’T HAVE THE TIME

Stardust Vintage Rentals also specializes in handmade décor! We love to craft and create. Whether you need a personalized garland or the whole venue transformed, we’re excited to take on the project. We provide a la carte pricing, or a styling service to create the design for your entire affair.

I NEED HELP WITH PLANNING AND DESIGN. CAN YOU HELP?

Ohhhhh yes!

This is what we do! We are always happy to discuss appropriate rentals for your wedding theme and style at no extra charge, but if you’d like to hire us to design your wedding, by tying all your ideas together into a mood board, being on site to decorate and set things up and break down for you, we can do that. We also offer coordination packages in addition to event styling.

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

We accept cash, check, most major credit cards, direct deposit ACH and Paypal.

WHAT IS YOUR MAILING ADDRESS?

Stardust Vintage Rentals, PO Box 236, Big Sur, CA 93920